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Satisfied debtors

We measure customer satisfaction every day.


We recognise the importance of business relationships.

All customers receive an automatic customer satisfaction survey after communicating with Inkasso’s customer services via email or online chat.



92% satisfied… or highly satisfied!


*All debtors who gave ratings in customer service surveys in the 3rd quarter of 2022.

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Satisfied creditors

We measure creditor satisfaction




We continually strive to improve

Things develop rapidly and we continually seek to do better. It is therefore important for us to keep our finger on the pulse and listen to what our customers tell us.



98% satisfied
…or highly satisfied!

All creditors receive an automatic customer satisfaction survey after communicating with Inkasso’s customer services via email or online chat. ánægjukönnun eftir samskipti í tölvupósti eða spjalli við þjónustuver Inkasso.


*All creditors who gave ratings in customer service surveys in the 3rd quarter of 2022.





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